Demo text all : Our biggest hope is that you love whatever you receive from demo, but we know that sometimes things aren't what you expected. We recommend packages be returned via a traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages. We have the right to deny a return if the merchandise does not meet our return policy requirements. That said, we offer a 30 day exchange or return policy for items in their original condition. Before returning any item please contact us at support@bivamart.in and let us know what we will be needing to process. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer. We recommend packages be returned via a traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages. We have the right to deny a return if the merchandise does not meet our return policy requirements.